Beauty and wellness appointment booking apps have proliferated of the last few years, but it appears the race is still on as today one of the leaders, Booksy, raises $70 million in a Series C round led by Cat Rock Capital, with participation from Sprints Capital.
The round was also joined by OpenOcean, Piton Capital, VNV Global, Enern, Kai Hansen, Zach Coelius and Manta Ray Ventures, and takes the total raised by the firm to $119 million. The funding will be used for expansion plans across North America, expanding to new verticals, and acquiring complementary businesses.
The Booksy app is used by customers to book and pay for beauty appointments with local businesses. Salons, nail bars and barbershops can manage the bookings, payments, and customer base via the accompanying Booksy Biz app. The platform also allows salons to sell other products via Booksy E-Commerce, which acts as a marketplace allowing customers to discover and book other local stylists, nail technicians etc.
Booksy was founded by Polish entrepreneurs Stefan Batory (CEO) and Konrad Howard. Allowing customers to schedule their best appointment time means that 38% of customers end up booking after-hours and increasing their appointment frequency by 20%, says the company. The startup launched in 2014 but is now in the US (its largest market), UK, Poland, Spain, Brazil, and South Africa. It claims to be the number-one beauty booking app in each country, with “13 million” consumers on the app.
Batory said in a statement: “Like with many sectors negatively hit by the pandemic, it’s been a turbulent time for the beauty and wellness industry but we’re confident in its ability to come back from this, so it’s fantastic to see our latest group of investors share our optimism and vision. This latest round of funding enables us to reach even more salons and service providers across the US, and in all the regions we operate, which in turn helps them reach more customers.”
Alex Captain, founder and managing partner at Cat Rock Capital, said: “We are incredibly excited to invest in Booksy as it builds the leading global software platform for digitizing the beauty and wellness industry around the world.”
Booksy certainly seems to have cracked the international expansion game ahead of most competitors, which tend to stay more local to their countries of origin such as Treatwell, Styleseat, Vagaro and Mindbody. The opportunity for Booksy is to now use its war cast to roll-up other local players.
It has already acquired rival Lavito in 2018 and, more recently, merged with Versum in December 2020 allowing it to enter Mexico.